This can be returned within 14 days from the date of receipt of your order if there are any defects. If 14 days have passed since receipt of your purchase, we, unfortunately, can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it and must be in the original packaging if applicable. We do not accept returns of products sold by other retailers or Amazon; please contact the retailer for their return policy.
To return your product, you should contact us by email at crazyaboutthecaribbean@gmail.com for return authorization and instructions.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, a refund will be processed and a credit will automatically be applied to your original method of payment within 10 business days.
If you haven’t received your refund yet, please double-check with your bank or credit card company to verify. It may take some time for them to process and officially post your refund. If you’ve done all of this and you still have not received your refund yet, please contact us by email here.
Exchanges
We will only replace items that are defective or damaged, and they will be exchanged with another copy of the same item. Please send us an email here describing your concern. If an exchange is warranted, instructions for the return of the product will be given to you.
Shipping
Shipping costs are non-refundable. You will be responsible for paying the shipping costs to return your item to us. To return your product, you should first contact us by email at crazyaboutthecaribbean@gmail.com for return authorization and instructions.
Depending on where you live, the time it will take for an exchanged product to reach you may vary.
Thank you! We are eager to help you!
